Frequently Asked Questions
Find expert answers about PU decorative materials, installation, ordering, and customization
16 questions answered•
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Product Information
What is polyurethane (PU) decorative material?
Polyurethane (PU) is a synthetic polymer material widely used in architectural decorations. PU decorative products are molded from high-density closed-cell foam, offering the visual appearance of traditional materials like wood or plaster while providing superior performance characteristics including water resistance, light weight, and durability.
How long do PU decorative products last?
When properly installed and maintained, PU decorative products can last 20-30 years or more. Unlike wood, PU does not rot, warp, or crack with humidity changes. Unlike plaster, PU is impact resistant and will not crack during transport or installation.
Are PU products waterproof?
Yes. PU is completely waterproof and can be used in wet areas including bathrooms, kitchens, and even outdoor covered applications. Unlike wood or MDF, PU will not swell, warp, or deteriorate when exposed to water.
Can PU products be used outdoors?
Standard PU products are designed for indoor use. For covered exterior applications (under eaves, porches), our exterior-grade products with UV inhibitors are recommended. Full sun exposure may cause surface degradation over extended periods.
What fire rating do your products have?
Our standard PU products meet Class E (EN 13501-1) fire classification. Fire-retardant versions meeting Class B are available for commercial projects with stricter fire code requirements.
Do your products contain harmful chemicals?
Our PU products are manufactured without formaldehyde or other harmful chemicals. They emit zero VOCs and meet indoor air quality standards.
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Installation
What tools do I need to install PU products?
PU products can be installed with standard woodworking tools: miter saw with fine-tooth blade, finish nails, construction adhesive, sandpaper, and standard painting supplies.
Can I install PU products myself?
DIY installation is feasible for homeowners with basic carpentry skills. For complex or commercial projects, professional installation is recommended.
What adhesive do you recommend?
Polyurethane construction adhesives such as PL Premium provide the best bond. Apply adhesive in a zigzag pattern and press firmly against the mounting surface.
How do I cut PU products?
Use a miter saw with a fine-tooth blade (40+ teeth for 10-inch blade). Support long pieces to prevent vibration.
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Ordering & Shipping
What is your minimum order quantity (MOQ)?
MOQ varies by product type: standard profiles typically 100-200 linear meters; custom profiles require 500+ meters. We offer sample orders for quality verification.
How long does production take?
Standard products ship within 15-20 days. Custom profiles requiring new tooling take 25-35 days. Rush orders are sometimes available.
What are your payment terms?
Standard payment terms are 30% deposit, 70% balance before shipment. We accept wire transfer, PayPal, and Letter of Credit.
Can I get samples before placing a bulk order?
Yes. Sample orders are available for most products. Sample fees are typically credited toward bulk orders.
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Customization
Can you match existing profile designs?
Yes. We can reverse-engineer existing profiles from samples or detailed drawings.
Do you offer OEM/ODM services?
Yes. We provide comprehensive OEM/ODM services including custom formulations, proprietary tooling, branded packaging, and documentation.
Still Have Questions?
Our team is ready to help with product selection, installation guidance, and custom project requirements.